جارٍ تحميل نتيجة الأداء
Orlan
Customer Service Associate
عضو منذ 3 أكتوبر 2026
موثّق
فيديو تعريفي متاح
يظهر لأصحاب العمل الذين يصلهم طلب من Orlan بعد فتحه.
وصف الملف الشخصي
High-performing Customer Service Professional and Educator with extensive experience in multi-channel client support, problem resolution, and instructional management across diverse settings. Consistently recognized as a top-performing agent for maintaining high client satisfaction, resolving complex inquiries, and demonstrating exceptional adaptability. Proven track record in classroom instruction and student engagement during Teaching Internship (OJT), utilizing active listening, conflict de-escalation, clear communication, and structured problem-solving to maintain seamless operational standards.
المهارات
Customer Experience
Multi-Channel Support (Phone/Email/Chat)
Conflict Resolution
Incident Escalation
Client Retention
Quality Assurance
Classroom Management
Instructional Delivery
Student Assessment
Public Speaking
نظرة عامة
تفضيل التوظيف
Full-time
التعويض المطلوب
بالساعة: $6
شهريًا: $1,039
سنويًا: $12,480
ساعات العمل الأسبوعية: 40
المعلومات الأساسية
الدولة
Philippines
Career
Experience
Customer Service Associate
مايو ٢٠٢٣ – يوليو ٢٠٢٤IntouchCX
Proficient in applying active listening and empathetic communication to cultivate trust, resolve escalated issues, and enhance client satisfaction. Demonstrates high adaptability in delivering clear, professional assistance across phone, email, live chat, and digital communication platforms.
Customer Service Representative
ديسمبر ٢٠٢١ – يوليو ٢٠٢٢Teleperfomance
Respond to customer's ticket with urgency and in a timely and professional manner. Resolve customer complaints via phone call by understanding and clarifying the issue, and making correct decision on when to escalate.
Customer Service Representative
يوليو ٢٠٢١ – أكتوبر ٢٠٢١Alorica
Respond to customer's ticket with urgency and in a timely and professional manner. Resolve customer complaints via phone call by understanding and clarifying the issue, and making correct decision on when to escalate.
Education
Bachelor of Physical Education, Physical Education
أغسطس ٢٠٢٢ – 2026Rizal Technological University
Secondary Education
2015 – 2021Sta. Elena High School
Primary Education
2008 – 2014Nangka Elementary School
Languages
الإنجليزية
متقدم
التاغالوغية
اللغة الأم
معلومات التواصل والروابط
واتساب
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العنوان
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