Kevin

Hemingways Travel

Managed UNOPS, United Nations Office for Project Services, implant office. Other accounts served, WHO Somalia, UNMAS, UNON backup.

Akicha Alo Turkan Travel Ltd.

Managed 7 consultants to ensure they properly handled client requests and fulfilled their duties as expected. Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary, and other last-minute problems. Educated clients on travel requirements for international destinations.

The Scott travel Group Ltd

Managed 5 agents to ensure they properly handled client requests and fulfilled their duties as expected. Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary, and other last-minute problems. Educated clients on travel requirements for international destinations.

Uniglobe Silverbird Travel Plus

Coordinate flight itineraries (Amadeus) for domestic and international trips for clients based on client’s needs, budgets, and expectations. Develop client intake forms and interview processes that enhance the ability to understand client requirements and led to satisfaction. Network with representatives of hotel chains, airlines, tourist attractions, and other destinations to create deals that saved clients on their trips. Utilize the latest sales techniques to upsell products and services to enhance client’s overall experience.

FCM Travel Solutions (Charleston Travel LTD)

Meet and assist, Customer service.

Beach Air Tours and Safaris

Tour planning, Tour costing, Hotel reservations, Tour guiding.

Kevita International

Sales representative duties.

Air Travel and Related Studies Centre

Air Travel and Related Studies Centre

Air Travel and Related Studies Centre

Air Travel and Related Studies Centre

Kangundo High School

Sacred Oasis Academy